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Quality Policy

Quality Policy (mission and vision)

Quality is enshrined in the culture of am Language and our vision and missions statements are based on quality

Mission Statement

“We, the staff of AM Language, Malta, are committed to providing a high standard of quality English language programmes on the island of Malta – to our wide range of students from all over the world.

We provide all this by means of quality, cost effective language study programmes aimed at immersing our clients in an English speaking environment at all times, coupled with the advantage of an interesting programme in a Mediterranean environment.”

Our continued success relies on the quality of service, which we provide to our customers at the best possible price the market has to offer. We define quality as the ability to satisfy customer requirements first time every time and we require similar levels of quality from our key service providers at all times and in every area of service.

Our management structure is in accordance with the requirements of the ISO 9001 standards.  Procedures are established to meet customer requirements and are also in accordance with local legislation with the view of satisfying clients every expectation.

Vision Statement

In this way we may benefit from improving business performance and increasing the satisfaction of our customers, employees and shareholders. We will also develop working environments, which encourage us to achieve continuing improvements in all areas of our activities. In essence our quality policy is to ‘get it right, first time’.

We will maintain the highest possible levels of repeat business by providing our students with high standards of quality and value in every area whether tuition, accommodation or leisure programmes. It is our intention to provide these services at the best possible value by identifying and meeting their needs first time, on time, every time so as to surpass our client’s expectations each and every time.

Oleksandr Dordiienko, Ukraine, February 2020

"I made a lot of research and made my decision to go to AM Language because I think this is one of the best schools"

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Claudia Molano Romero, Colombia, February 2020

I chose AM Language because it was a school with good reputation, with not a lot of Latin American people and a very nice location

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Samiramissa Provic, Germany, January 2020

I will always remember my days in Malta, everybody should come here to learn English. Best school ever!!!

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Ida Pekarova, Slovakia, January 2020

I like the technology system in our school, smart boards are really useful.

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Anastasiia Paposhina, Russia, IETLS

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Tristian, Germany, November 2019

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Stefan, Slovakia, November 2019

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Sharon, Italy, November 2019

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Melanie, Germany, November 2019

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Mehmet, Turkey, November 2019

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Why choose Malta? Why choose AM Language?

AM Language is the ideal place to improve your level of English. Led by a young dynamic team our commitment is towards offering students from all over the world a truly unforgettable learning experience on the Islands of Malta. Yet don’t take our word for it, check out our testimonials and see what our students have to say instead.

Full immersion

Join AM Language and enjoy a complete English experience. From our staff to our leisure programme, take advantage of a complete English experience. Our leisure programme offers diverse activities for adults, teens and juniors alike and is a fantastic way to meet and interact with people from all over the world in English.

Personalization

Our aim is to cater to your needs. All courses are offered in a friendly, personal and professional environment and our teachers are all licenced, highly experienced, native speakers of English. We offer a wide variety of courses to suit different requirements and are expert in providing tailor- made programmes.

Accreditation and Licensing

AM Language strives to bring you the highest standards in all aspects of your stay. As a founding member of FELTOM and having all departments accredited by ISO 9001, our aim is to ensure that we offer the highest quality services possible. AM Language is licensed by the Ministry of Education and ELT Council.