Free online course as part of the scheme – Empowering the Tourism Workforce through E-learning by MTA
Online training implemented via Zoom to cater for a variety of abilities and occupational levels, taking into consideration the tourism industry in its broadest sense, including; transport, visitor attractions, service providers, DMCs and other stake holders.
This course is based on helping professionals improve their level of professional English so as to be able to communicate effectively in the work environment.
In this course we adopt variations of both the Communicative approach- aiding students to become better communicators, and the Lexical approach- focusing on combining words, phrases and expressions, both of which will give students the language skills they need to communicate fluently and accurately in their chosen field.
The course materials focus on adapting the four skills- reading, writing, listening and speaking, as well as focusing on grammar, lexical issues and pronunciation, all within a tourism-centred context.
Student needs are an important aspect that we take into consideration when developing course materials and the themes covered would apply to a wide range of students working in different fields,.
Lessons are based on exposure to target language and simulating real- life situations.
Course includes:
Online placement test.
Professional on-line training suitable for workers in the tourism industry
On-line contact with tutor for support to participants
Course material to participants on-line
Certification of participation and attendance
Some of the topics covered in this course:
Management Style
Company organization and structure
Human Resources Management
Motivation
Meetings
Language of Negotiation
Conflict management
Teamwork
Building Rapport
Working on common goals
Structuring of teamwork
Roles
Development of team members
Giving feedback
Conflict
Building a cooperative atmosphere
Social English
Making appointments/ reservations/ bookings
Small talk- general topics/ fixed expressions
Corporate entertaining
Cultural awareness in social and professional situations
Personal Skills
Self development
Customer care
To make your reservation please send us the details below filled in:
Surname:
Name:
Gender: Male / Female
Date of Birth:
Nationality:
E-mail Address:
Mobile Number:
Passport or ID Number:
On info@amlanguage.com, and we will get back to you with your booking confirmation.
Scans of ID cards /Permits and letters of employment
